Complaint Support

Share a service concern with the Fareast Ventures support desk for careful review and follow-up through the preferred contact channel.

Submit Complaint Track Request

Support desk

Service recovery starts with the details

Send the issue, booking reference, and preferred resolution. The support desk receives an email alert, and WhatsApp handoff remains available for direct follow-up.

complaints@fareastventures.co.ke support@fareastventures.co.ke WhatsApp support desk Nairobi Garage, 4th Floor, Westlands, Nairobi

Areas covered: Kenya

Complaint category

Booking reference

Full name

Email address

Phone number

Complaint subject

What happened

Preferred resolution

Complaint Support

Service recovery starts with the details

Complaint request ready